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Pharma Jan Samadhan Scheme was recently launched by the Union Minister of Chemicals & Fertilizers.
It is a web enabled system for redressal of consumers’ grievances relating to pricing and availability of medicines. It was created by National Pharmaceutical Pricing Authority (NPPA).
The ‘Pharma Jan Samadhan’ scheme has put in place a speedy and effective complaint redressal system with respect to availability and pricing of medicines.
It would serve as a robust e-governance tool for protection of consumers’ interests through effective implementation of the Drugs (Price Control) Order 2013.